💡 PRODUCTIVITY: OUTPUTS / INPUTS
Do you want to do more with less? The productivity formula is simple: Outputs / Inputs.
Improving productivity means increasing your results with the same resources, or achieving the same results with less. It is the basis of efficiency and profitability.
Key Points
- Formula: Productivity = Outputs ÷ Inputs 📊
- Increase results with the same resources 📈
- Analyze every input and output 🔍
Practical Example: A call center measured productivity by hours worked. Switched to resolved tickets/hour metrics. With the same staff, they resolved 40% more tickets by eliminating unnecessary meetings and optimizing service scripts.
Reflection: What is your trick to increase productivity?
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