Original Spanish visual resource. The English section uses the existing visual assets while English versions of the images are prepared.
STRATEGIC RELEVANCE OF OPERATIONS MANAGEMENT
Is your company ready for the future? Operations management is the hidden engine behind business success.
Beyond efficiency, operations management defines your ability to respond to the market, maintain product quality and satisfy customers. It is the pillar that supports long-term profitability and competitiveness.
Key Points
- Define your ability to respond to market demand
- Directly impact product quality
- Support long-term profitability and competitiveness
Practical Example: An automotive components company restructured its operations management by implementing daily production KPIs. In 8 months, it reduced delivery times from 15 to 9 days and increased customer satisfaction from 78% to 94%.
Reflection: Do you treat operations management as a strategic function or only as a tactical one?
Use this question to evaluate whether your operation is prepared to compete in a changing market.